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This page contains the protocols necessary to report and to respond to a positive case of COVID-19 at Loyola University Chicago.

Reporting a Positive Case

Students, faculty, and staff who have tested positive for COVID-19 must report their case to the University as soon as possible or up to two weeks after diagnosis. If you have tested positive for the virus, please contact us at COVID-19report@LUC.edu or by calling 773-508-7707. All COVID-19-related questions or feedback should continue to be sent to COVID-19support@LUC.edu.

If you are reporting a positive case by phone, please leave your name and phone number in your message so that our contact tracers can return your call.

Once notified of a positive case through email at COVID-19report@LUC.edu or via phone at 773-508-7707, contact tracers will follow up with the diagnosed person, investigate the case, and perform any needed contact tracing in a confidential and expedited fashion.

Students, faculty, and staff are not responsible for contact tracing. Loyola has established protocols for contact tracing and its own contact tracing team.

Reporting for Others

Caring for the well-being of our community is a group effort. Therefore, it is the obligation of the diagnosed person—not a fellow student, faculty, or staff member—to self-report their case. Students, faculty, and staff members who are aware of COVID-19 cases may also report on behalf of the diagnosed person but should encourage them to self-report. Make sure it is clear to the diagnosed person that you are reporting them. Under no circumstances should you share a known diagnosis with anyone beyond the University’s reporting email/phone number noted above.

Privacy

It is the University’s responsibility to respect and maintain the privacy and anonymity of individuals who have tested positive for COVID-19 or who may be part of any contact tracing investigation. In accordance with the Family Educational Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA), the University, along with public health authorities, is not allowed to share the identification of any of these individuals, nor will we provide any information that may compromise confidentiality.

Monitoring COVID-19 Symptoms

The University has developed a Symptom Checker application to promote your own health and safety and to improve awareness of the symptoms of COVID-19. Symptoms of COVID-19 may include fever greater than 100.0 F, chills, cough, runny nose, sore throat, difficulty breathing, loss of sense of taste or smell, headache, muscle aches, abdominal pain, diarrhea, and vomiting. It is strongly recommended that you use the application on a daily basis. It is available for use via your browser and also within the Loyola mobile application. Information on how to download and use the Loyola mobile application can be found here.

If you are feeling sick or experiencing symptoms of COVID-19, you should not go to Loyola’s surveillance testing sites to be tested. People experiencing symptoms of COVID-19 should self-quarantine and be administered a diagnostic test at the following locations: 

  • Faculty and staff should schedule their test with their health care provider or preferred testing site. 
  • LSC and WTC students may get their test at the Wellness Center. 
  • HSC students may get their test at the Employee and Student Health (Outpatient Center). 
  • If you have not tested positive for COVID-19 but are experiencing COVID-19-related symptoms, please remain at home and reach out to the following for guidance and care: 

  • Students at Lakeside campuses, including ABSN students: Call Dial-a-Nurse at 773-508-8883. 
  • Biomedical graduate students and medical students at HSC: Call Employee and Student Health Hotline at 708-216-1170. 
  • Faculty and staff: Call your medical provider.
  • What to Do if You’ve Tested Positive

    Faculty

    Faculty who test positive for COVID-19 should report their case immediately to COVID-19report@LUC.edu or by calling 773-508-7707. They are required to stay off campus and self-isolate for 10 days and should consult with their Department Chair, Program Director, or Associate Dean for further guidance.

    A faculty member who tests positive for COVID-19 may return to campus when:

  • At least 10 days have passed since symptom onset and
  • At least 24 hours have passed since resolution of fever without the use of fever-reducing medications and
  • Other symptoms have improved. Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation.
  • If you do not have symptoms but had a positive test, you must isolate for 10 days since testing positive. The date of first positive test for COVID-19 should be used in place of the date of symptom onset.

    Note: Individuals with weakened immune systems may need to isolate longer. Faculty should consult with their own medical provider to determine when it is safe to end the isolation period.

    Staff

    Staff who test positive for COVID-19 should report their case immediately to COVID-19report@LUC.edu or by calling 773-508-7707. They are required to stay off campus and self-isolate for 10 days. 

    A staff member who experiences mild symptoms may work remotely if possible. If working remotely is not possible, contact Human Resources as related to pay status. An employee who is sick with severe COVID-19 symptoms and cannot work should report absence to Matrix Absence Management.  

    A staff member who tests positive for COVID-19 may return to campus when:  

  • At least 10 days have passed since symptom onset and  
  • At least 24 hours have passed since resolution of fever without the use of fever-reducing medications and  
  • Other symptoms have improved. Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation.  
  • If you do not have symptoms but had a positive test, you must isolate for 10 days since testing positive. The date of first positive test for COVID-19 should be used in place of the date of symptom onset.  

    Note: Individuals with weakened immune systems may need to isolate longer. Faculty should consult with their own medical provider to determine when it is safe to end the isolation period. 

    Students

    Students who test positive for COVID-19 should report their case immediately to COVID-19report@LUC.edu or by calling 773-508-7707. They are required to self-isolate for 10 days.

    A student may return to campus when:

  • At least 10 days have passed since symptom onset and
  • At least 24 hours have passed since resolution of fever without the use of fever-reducing medications and
  • Other symptoms have improved. Loss of taste and smell may persist for weeks or months after recovery and need not delay the end of isolation.
  • If you do not have symptoms but had a positive test, you must isolate for 10 days since testing positive. The date of first positive test for COVID-19 should be used in place of the date of symptom onset.

    If you need to isolate, the Wellness Center will provide you with the mental health support you may need throughout your isolation period. Learn more.

    Note: Individuals with weakened immune systems may need to isolate longer. Students should consult with their own medical provider or the Wellness Center to determine when it is safe to end the isolation period. The Wellness Center will not provide serologic testing to end isolation earlier than 10 days.

    Residential Students (Private Bathroom)

    You have tested positive for COVID-19 and are required to remain in isolation in order to prevent the infection from spreading to others in our community. Your personal information and diagnosis will remain confidential. We encourage you to share your diagnosis with your family. The information below outlines the support you will receive during your period of isolation.

    Residence Hall Information

    If you live locally and your family wants to come to campus and bring you home to complete your isolation, this is fine. We strongly discourage the use of public transportation. All family members should follow face covering guidelines while traveling to and from campus. Please inform the Care Coordinator if you choose to leave campus to continue your quarantine/isolation at home.

  • You are required to isolate in your residence hall space until you have received medical clearance. While in isolation, you may not leave your room for any reason and you may not host any visitors at all. This includes leaving your room to do laundry. This is critical for the health and safety of the residential community, and we are expecting your cooperation.
  • Deliveries or drop-offs for you at your residence hall will need to be picked up by a friend in your building who can bring the item(s) to your door.
  • The COVID Care team will be in frequent communication with you during your isolation period. In case of emergency while in isolation, please contact the Care Coordinator. They can be reached 24 hours a day at 773-508-8087.
  • All COVID-19 rules and guidelines of Loyola are still in effect.
  • Your student ID access to your current room assignment will be deactivated until you are cleared to leave the building.
  • For emergency maintenance concerns (clogged toilet, significant leak) please submit a work ticket via the online system found on LUC.edu. Please state that your unit is COVID impacted.

  • The Care Coordinator will be your contact for important information related to your medical care. This includes the directed use of a pulse oximeter and any over the counter medications instructed for your use by medical professionals.
  • Meals will be provided while a student is in isolation should a student indicate to the Covid Care Coordinator that they are needed.
  • Vaccinated people who live with someone who tests positive should stay masked and test on day 3-5 but do not have to isolate or quarantine.

    Residential Students (Shared Bathroom - LSC)

    You have tested positive for the COVID-19 virus and are required to remain in isolation in order to prevent the infection from spreading to others in our community. Your personal information and diagnosis will remain confidential. We encourage you to share your diagnosis with your family. The information below outlines the support you will receive during your period of isolation.

    Residence Hall Information

  • If you live locally and your family wants to come to campus and bring you home to complete your isolation, this is fine. We strongly discourage the use of public transportation. All family members should follow face covering guidelines while traveling to and from campus. Please inform the Care Coordinator if you decide to leave campus to continue your quarantine/isolation at home.
  • Your isolation will continue in your room with your private bathroom. In some instances, you may be relocated to an isolation hall. Loyola’s Care Coordinator will be in touch with you about the transition to isolation. The Care Coordinator is available 24 hours a day, seven days a week. Please put this number in your phone immediately 773-508-8087.
  • While in isolation, you may not leave the building, and you may not host any visitors at all.
  • Any family member or friend that wants to deliver something to you while you are in isolation must do so between the hours of 12 p.m. – 1 p.m. Central time. The Care Coordinator will be available to receive items at that time ONLY.
  • All COVID rules and guidelines of Loyola are still in effect, including the required wearing of face covering/masks any time while outside of your room including hallways, stairwells, common lounges, and common kitchen areas and practicing distancing protocols.
  • Your room will have a shared bathroom and the regular items in a student room.
  • A linen packet (including sheets and towels) will be in the room for you to use while you are there, so you do not need to bring linens into the building.
  • You should bring only what you know you will need while in isolation—clothing, toiletries, academic success items (books, laptop, etc.). You will not be able to access your regularly assigned space.
  • Your student ID access to your current room assignment will be deactivated until you are clear to return. If you are isolation in an isolation hall. You will receive a key to your assigned room for the isolation period.
  • For emergency maintenance concerns (clogged toilet, significant leak), please call the Covid Care Coordinator at 773-508-8087.
  • Meals will be provided while a student is in isolation should a student indicate to the Covid Care Coordinator that they are needed.
  • Vaccinated people who live with someone who tests positive should stay masked and test on day 3-5 but do not have to isolate or quarantine.

    Residential Students (Shared Bathroom - WTC)

    You have tested positive for the COVID-19 virus and are required to remain in isolation in order to prevent the infection from spreading to others in our community. Your personal information and diagnosis will remain confidential. We encourage you to share your diagnosis with your family. The information below outlines the support you will receive during your period of isolation.

    Residence Hall Information

  • If you live locally and your family wants to come to campus and bring you home to complete your isolation, this is absolutely fine. We strongly discourage the use of public transportation. All family members should follow face covering guidelines while traveling to and from campus. Please inform the Care Coordinator.
  • You will be relocated within Baumhart Hall. Loyola’s Care Coordinator will be in touch with you about the transition to your new space. The Care Coordinator is available 24 hours a day, seven days a week. Please put this number in your phone immediately 773-508-8087.
  • While in isolation, you may not leave the building and you may not host any visitors at all.
  • All COVID-19 rules and guidelines of Loyola are still in effect, including the required wearing of face covering/masks any time while outside of your room, including hallways, stairwells, common lounges, and common kitchen areas, and practicing distancing protocols.
  • Your room will have a private bathroom, a full-sized refrigerator, microwave, and the regular items in a student room.
  • A linen packet (including sheets and towels) will be in the room for you to use while you are there, so you do not need to bring linens into the building.
  • You should bring only what you know you will need while in isolation—clothing, toiletries, academic success items (books, laptop, etc.). You will not be able to access your regularly assigned space.
  • Your student ID access to your current assignment will be deactivated until you are clear to return. Upon arrival to your new space in Baumhart Hall, you will receive a key to your assigned room for the isolation time period.
  • There will be both a thermometer and pulse oximeter in your room for your personal use. These items should remain in the room when you leave.
  • There is no available laundry for students in isolation at Baumhart.
  • For emergency maintenance concerns (clogged toilet, significant leak), please submit a work ticket via the online system found on LUC.edu.
  • Meals will be provided while a student is in isolation should a student indicate to the COVID Care Coordinator that they are needed.
  • Vaccinated people who live with someone who tests positive should stay masked and test on day 3-5 but do not have to isolate or quarantine.

    Off-Campus Students

    You have tested positive for the COVID-19 virus and are required to remain in isolation in order to prevent the infection from spreading to others in our community. Your personal information and diagnosis will remain confidential. We encourage you to share your diagnosis with your family. The information below outlines the support you will receive during your period of isolation.

    Housing

    If you live locally and your family wants to come to campus and bring you home to complete your isolation, this is absolutely fine. We strongly discourage the use of public transportation. All family members should follow face covering guidelines while traveling to and from campus. Please inform the Care Coordinator.

  • You are required to isolate in your off-campus residence until you have received documented medical clearance.
  • Loyola’s Care Coordinator will be in touch with you about important information related to your medical care. In case of emergency while in isolation, please contact the Care Coordinator. They can be reached 24 hours a day at 773-508-8087.
  • While in isolation, you should not leave your apartment for any reason, and you should not host any visitors at all. This is critical for the health and safety of you and any roommates you may have. The CDC recommends the following to minimize exposure to those with whom you live:
  • Wash hands frequently
  • Wipe down high touch surfaces frequently with a household disinfectant product
  • Stay in a separate room from other household members, if possible
  • Use a separate bathroom, if possible
  • Avoid contact with other members of the household and pets
  • Don’t share personal household items, like cups, towels, and utensils
  • Wash your own dishes and utensils in hot water with soap, as soon as you are finished using them
  • Wear a cloth face covering when around other people
  • Open windows to increase air circulation
  • Do not come to campus; as a reminder, all COVID-19 rules and guidelines of Loyola are still in effect.
  • Exposure to COVID-19

    If you were exposed to someone who tested positive for COVID-19, please follow the following protocol.

    Vaccinated Exposed Individuals

    Individuals who have received the full vaccine doses, do not need to quarantine if exposed to an individual with COVID-19, as long as it has been two weeks since their last dose. 

    Fully vaccinated people with a known exposure to someone with suspected or confirmed COVID-19 need to be tested three to five days after exposure and wear a mask in public indoor settings for 14 days or until they receive a negative test result. Learn more

    Non-Vaccinated Exposed Individuals

    Exposed individuals who are not vaccinated and have been in close contact with someone who has COVID-19, including exposure to a family member or close contacts outside of Loyola, need to quarantineClose contact is defined as being within six feet of a person who is positive for COVID-19 for a total of 15 minutes or more.  

    Though CDC and CDPH continue to endorse quarantine for 14 days for close contacts of COVID-19 cases, the CDC also offers the following options: 

  •  A 10-day quarantine (no COVID-19 testing is required if the individual remains asymptomatic and can ensure self-monitoring for illness symptoms for the full 14 days)  
  •  A seven-day quarantine (with COVID-19 testing between days five and seven) may be sufficient, as long as the COVID-19 test is negative and the individual continues to self-monitor for illness symptoms for the full 14 days.  
  • Non-fully vaccinated people should quarantine and test immediately after being identified, and, if negative, test again in five to seven days after last exposure or immediately if symptoms develop during quarantine.

    Recently Recovered from COVID-19

    People who have tested positive for COVID-19 within the past three months and have recovered do not have to quarantine or get tested again if exposed to a person with COVID-19 as long as they do not develop new symptoms.

    Testing

    Anyone with symptoms of COVID-19, regardless of vaccination status, should be tested.

    Symptom Assessment

    If exposed, monitor your symptoms. Check your temperature twice a day and watch for COVID-19 symptoms and, if possible, stay away from people who are at higher risk for getting very sick from COVID-19.

    Consult with a health care provider if you become sick and exhibit COVID-19 symptoms. If you test positive for COVID-19, report your case to Loyola as soon as possible.

    Contact Tracing

    Case investigation and contact tracing (CT) are fundamental activities that involve working with a patient (symptomatic and asymptomatic) who has been diagnosed with an infectious disease to identify and provide support to people (contacts) who may have been infected through exposure to the patient. This process prevents further transmission of disease by separating people who have (or may have) an infectious disease from people who do not. Case investigation and contact tracing are most effective when part of a multifaceted response to an outbreak.

    Students, faculty, and staff are not responsible for contact tracing. Loyola has established protocols for contact tracing and its own contact tracing team. Once notified of a positive case through email at COVID-19report@LUC.edu or via phone at 773-508-7707, contact tracers will follow up with the diagnosed person, investigate the case, and perform any needed contact tracing in a confidential and expedited fashion.

    Cleaning Protocol

    Following a positive diagnosis, Loyola will ensure that cleaning is performed according to the latest CDC guidelines. All common spaces (including classrooms) will be cleaned at least once daily, and private offices will return to pre-COVID cleaning and trash removal schedules. If a space requires disinfection, Contact Tracers will initiate a disinfection cleaning request with Facilities. Loyola’s housekeeping vendor has assembled a team of employees who have received enhanced training to effectively respond to a confirmed case of COVID-19 in accordance with the protocol below. This protocol was prepared using best practices recommended by the Global Biorisk Advisory Council, as well as CDC guidelines.

    Cleaning Request

    If a space requires disinfection, a cleaning request will be received from the contact tracing team and will contain the following information:

    Cleaning Request Info Required:

  • University Stakeholder Type (Student, Faculty, Staff, Athlete, etc.)
  • Department
  • Date individual was last on campus
  • Locations identified for enhanced cleaning
  • Campus
  • Building
  • Room Number/Area
  • Additional on campus locations where the person spent time and meet threshold for additional cleaning (Damen Dining, Gentile Center, IC, etc.)
  • Campus
  • Building
  • Room Number/Area
  • Process

  • Identify areas requiring disinfection. Through Loyola’s contact tracing process, the Contact Tracer will provide the Facilities Department with the on-campus locations requiring enhanced COVID-19 cleaning. To properly identify service locations, the following information is needed from the Contact Tracer: Campus, Building, Room # or specific area within a building.
  • Facilities Management will input this information into our FM work order software for workflow and tracking purposes. 
  • Housekeeping will develop a cleaning schedule based on the information provided by the Contact Tracer. Anticipated turnaround times will be shared with relevant stakeholders. Prioritization of resources will be focused in residence halls, academic spaces, and offices, in that order.    
  • Areas identified through the Contact Tracer will have visible signage indicating that space is closed for enhanced cleaning. Where possible, identified spaces will be well ventilated and closed to the public prior to and during disinfection.   
  • The areas identified for disinfection should be closed to the public and ventilation increased by maintenance staff for a period of 24 hours or as long as possible prior to disinfection. 
  • Disinfect all areas and touch points used or potentially used by the person who is sick. 
  • Where applicable, vacuum the area with the HVAC system or fans temporarily turned off to minimize the escape of viral particles. 
  • Once disinfection is completed, Millard will close out the FM work orders and communicate completion with Facilities. Facilities department will notify relevant stakeholders of completed status. 
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